I assigned a training to a Trainee user, how do they recover their login information if they have forgotten their username/password?
If your employee does not remember their SafetyOne™ username or password, they will need to navigate to the login screen and click on the “Forgot Username / Password” links.
If your employee does not remember their SafetyOne™ username or password, they will need to navigate to the login screen and click on the “Forgot Username / Password” links.
If the employee needs to recover their username, they can click the “Username” link and enter their email address. They will then receive an email with their username.
If the employee needs to recover their password, they can click the “Password” link and enter their username. The system will send them an email where they can reset their password.
If an employee has forgotten both their username and password, they must first complete the steps listed above to recover their username, and then complete the steps to recover their password.
If the system doesn’t recognize them as a user, then it is likely because they never setup their account and password. In this case, the administrator will need to resend the welcome email.
To resend the welcome email, select the “Administration” option from the list on the left side of your screen. Then select “Users” and finally “List Users” from the dropdown menus. Click on the edit icon next to the name of the employee you want to resend a welcome email to.
If you see the “Resend Welcome” button, that means they never setup their account. If you don’t see the button, they will need to use the Forgot Username/Password” links on the login screen.
I assigned a training to a Trainee user, how do they receive their login information to access the training?
Once a user has been added as a Trainee in the administrator website, they will receive a welcome email with a link to setup their password. Once they setup their password, they will be able to login to the platform and access their assigned training.
Once a user has been added as a Trainee in the administrator website, they will receive a welcome email with a link to setup their password. Once they setup their password, they will be able to login to the platform and access their assigned training.
Depending on your organization's configuration, Administrators may create reusable AI prompts to standardize analyses, summaries, and reports across the organization using a Google Drive or equivalent.
SafetyOne AI operates within your organization's security boundaries and respects user permissions by leveraging private agents.
SafetyOne AI is designed to provide helpful summaries and recommendations based on the information available.
AI responses are generated using your organization's authorized data and respect user permissions.
SafetyOne AI analyzes the information available within your organization's SafetyOne dashboard during each request to generate relevant responses.
Supervisors can review, edit, expand, or customize any Toolbox Talk before adding it to the platform and distributing it to employees.
SafetyOne AI can analyze hundreds or thousands of safety observations and identify recurring themes.
SafetyOne AI can create customized Toolbox Talks using information from your organization's own data.
SafetyOne AI can identify trends within observations, inspections or incidents and recommend training topics that may help reduce future risk.
Rancho Mesa now offers GPT-5.1-powered SafetyOne™ AI analysis capabilities across the following modules: Observations and Mobile Forms. AI analysis for Toolbox Talks and Trainings will be available in future releases.
The Training icon allows mobile app users to quickly access the Learning Management System within the SafetyOne™ platform.
Mobile Forms and Toolbox Talks from the SafetyOne™ platform can be easily translated into multiple languages when accessed via QR code or a URL.
To view training documentation, click on the “Training” section in the navigation panel. Then, click on “Training Documentation.”
Administrators can use the SafetyOne™ website to document in-person and third-party employee training.
Administrators can schedule training reminder emails through the SafetyOne™ website to help keep employees up-to-date with their necessary safety trainings.
The driver-specific toolbox talks are available in your SafetyOne™ account. To make them accessible via the mobile app, you will need to assign them to a project/crew.
While SafetyOne™ currently does not generate QR codes for documents stored within the file cabinet, QR codes can be created using a third-party generator using the document’s URL.
SafetyOne™ administrators can generate QR codes for mobile forms. This is useful when non-mobile app users need to complete a mobile form.
To begin setting up your SafetyOne™ account to utilize Toolbox Talks in the mobile app, as an Administrator, log in to your SafetyOne website account.
In order to allow Supervisors to add new users to SafetyOne™, an Administrator will need to turn on Custom Permissions.
A person with a Supervisor user license is someone who manages one or more projects, crews, facilities, or programs. The Supervisor role might also be used by a safety manager or project manager in a construction company, a facility director in a home health care company, or a program director in a non-profit organization.