What functions are available through the new training icon?
The Training icon allows mobile app users to quickly access the Learning Management System within the SafetyOne™ platform.
How can I translate mobile forms and toolbox talks to other languages?
Mobile Forms and Toolbox Talks from the SafetyOne™ platform can be easily translated into multiple languages when accessed via QR code or a URL.
What is a Supervisor’s Role in SafetyOne™?
A person with a Supervisor user license is someone who manages one or more projects, crews, facilities, or programs. The Supervisor role might also be used by a safety manager or project manager in a construction company, a facility director in a home health care company, or a program director in a non-profit organization.
How can I embed links in observation questions?
You are able to add embed links to websites or files in observation questions, providing your employees with direct resources accessible from the SafetyOne™ Mobile App. These links can be added to custom observation questions from the SafetyOne Administrator Website.
You can link to a file stored in SafetyOne by retrieving the share link to the corresponding file in the “File Cabinet” screen. Or by using an outside online file storage site and retrieving the corresponding sharable link from there. You can also link to a website, but please note that if this URL is changed, the embedded link will be broken and will need to be updated to work again.
When a company news email is sent, will I get multiple notifications if I have the same email for multiple users?
No, you will not get multiple notifications, the company news alert will only be sent once per notification.
What does each user role have access to?
There are two types of licenses, user, trainee, and recipient.
How many attempts are allowed to complete an online quiz?
There is no limit to the amount of attempts for completing a quiz for online training.
I assigned a training to a Trainee user, how do they receive their login information to access the training?
Once a user has been added as a Trainee in the administrator website, they will receive a welcome email with a link to setup their password. Once they setup their password, they will be able to login to the platform and access their assigned training.
Is there the ability to synch data to a company drive on our server (i.e., auto renaming of forms, saving to folders, etc.)?
While the file cabinet can be set up with an integration that mirrors the two integrated systems, this is not a standard feature and may require a fee to setup.
Where do we get user support for the SafetyOne™ desktop administrator website and mobile app?
Rancho Mesa’s Client Services team is the support contact for both the desktop administrator website and mobile app. In the next mobile app update, the support contact information will be updated to Rancho Mesa’s Client Services Department. It currently displays the developer’s tech support department’s contact information.
Is there a way to score Observations/Audits to quickly see issues using numerical values?
Yes, in SafetyOne™ Pro Analytics, there is an Accident Prevention Index Dashboard that will calculate the API of the observation based on the number of questions in the observation, # of issues (open and resolved) and severity of the issue(s). Alerts can also be set to notify you when the data shows an API that has reached a specific threshold.
How is the data stored/backed up?
The SafetyOne™ platform consists of a set of mobile apps (for iOS and Android devices) and a web-based back-end for collaboration, data analysis and system administration, which is hosted on Microsoft Azure cloud service.
Is the SafetyOne™ App HIPAA compliant?
The developer of the SafetyOne™ App is not considered a covered entity since they do not directly deal with patient data. Rancho Mesa’s clients, however, may create forms that ask for patient data. In this case the developer would rely on Rancho Mesa’s client to be HIPAA compliant in how they use the data.
Rancho Mesa limits access to client data on the SafetyOne™ App to Client Services Personnel for support and statistical use only. If you decide to use the SafetyOne™ App to collect and/or maintain patient data, we can discuss your individual scenarios with your Client Services Coordinator.
