How can I embed links in observation questions?
You are able to add embed links to websites or files in observation questions, providing your employees with direct resources accessible from the SafetyOne™ Mobile App. These links can be added to custom observation questions from the SafetyOne Administrator Website.
You can link to a file stored in SafetyOne by retrieving the share link to the corresponding file in the “File Cabinet” screen. Or by using an outside online file storage site and retrieving the corresponding sharable link from there. You can also link to a website, but please note that if this URL is changed, the embedded link will be broken and will need to be updated to work again.
When a company news email is sent, will I get multiple notifications if I have the same email for multiple users?
No, you will not get multiple notifications, the company news alert will only be sent once per notification.
What does each user role have access to?
There are two types of licenses, user, trainee, and recipient.
How many attempts are allowed to complete an online quiz?
There is no limit to the amount of attempts for completing a quiz for online training.
I assigned a training to a Trainee user, how do they receive their login information to access the training?
Once a user has been added as a Trainee in the administrator website, they will receive a welcome email with a link to setup their password. Once they setup their password, they will be able to login to the platform and access their assigned training.
What is the difference between an Employee and Field Employee?
The Employee role provides access to perform tasks from the mobile device, but they are unable to delete or edit information from the website. They are only able to view any information that they generated from the website as well as access the their online trainings.
Field Employees are able to perform tasks from their mobile devices and only access their online trainings.
Can reoccurring deadlines be set for specific mobile forms or observations to ensure they are completed?
While mobile forms or observations cannot be assigned specific deadlines to be completed, in the SafetyOne™ Pro Analytics website, alerts may be used to notify the administrator when certain thresholds are not being met or when specific conditions exist.
Depending on your organization's configuration, Administrators may create reusable AI prompts to standardize analyses, summaries, and reports across the organization using a Google Drive or equivalent.
SafetyOne AI operates within your organization's security boundaries and respects user permissions by leveraging private agents.
SafetyOne AI is designed to provide helpful summaries and recommendations based on the information available.
AI responses are generated using your organization's authorized data and respect user permissions.
SafetyOne AI analyzes the information available within your organization's SafetyOne dashboard during each request to generate relevant responses.
Supervisors can review, edit, expand, or customize any Toolbox Talk before adding it to the platform and distributing it to employees.
SafetyOne AI can analyze hundreds or thousands of safety observations and identify recurring themes.
SafetyOne AI can create customized Toolbox Talks using information from your organization's own data.
SafetyOne AI can identify trends within observations, inspections or incidents and recommend training topics that may help reduce future risk.
Rancho Mesa now offers GPT-5.1-powered SafetyOne™ AI analysis capabilities across the following modules: Observations and Mobile Forms. AI analysis for Toolbox Talks and Trainings will be available in future releases.
The Training icon allows mobile app users to quickly access the Learning Management System within the SafetyOne™ platform.
Mobile Forms and Toolbox Talks from the SafetyOne™ platform can be easily translated into multiple languages when accessed via QR code or a URL.
To view training documentation, click on the “Training” section in the navigation panel. Then, click on “Training Documentation.”
Administrators can use the SafetyOne™ website to document in-person and third-party employee training.
Administrators can schedule training reminder emails through the SafetyOne™ website to help keep employees up-to-date with their necessary safety trainings.
The driver-specific toolbox talks are available in your SafetyOne™ account. To make them accessible via the mobile app, you will need to assign them to a project/crew.
While SafetyOne™ currently does not generate QR codes for documents stored within the file cabinet, QR codes can be created using a third-party generator using the document’s URL.
SafetyOne™ administrators can generate QR codes for mobile forms. This is useful when non-mobile app users need to complete a mobile form.
To begin setting up your SafetyOne™ account to utilize Toolbox Talks in the mobile app, as an Administrator, log in to your SafetyOne website account.
In order to allow Supervisors to add new users to SafetyOne™, an Administrator will need to turn on Custom Permissions.
A person with a Supervisor user license is someone who manages one or more projects, crews, facilities, or programs. The Supervisor role might also be used by a safety manager or project manager in a construction company, a facility director in a home health care company, or a program director in a non-profit organization.