Effective Date: 06/22/2026
Last Updated: 06/22/2026

Privacy Policy

Rancho Mesa Insurance Services, Inc. (“Rancho Mesa,” “we,” “our,” or “us”) respects your right to privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://www.ranchomesa.com (the “Website”).

By using this Website, you acknowledge that you have read and understand this Privacy Policy. 

For questions about the policy, contact:
Alyssa Burley
Partner, Media Communications and Client Services
(619) 438-6869
info@ranchomesa.com.

Information We Collect

We may collect information directly from you and automatically through your use of the Website.

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Any information submitted through forms or email inquiries

Information Collected Automatically

We may collect certain information automatically, including:

• Internet Protocol (IP) address

• Browser type and device information

• Pages visited and time spent on the Website

• Referring website addresses

Categories of Personal Information (California Disclosure)

Under California law, we may collect the following categories of personal information:

• Identifiers: such as IP address, name, email address, or phone number

• Internet or Network Activity: such as browsing activity and interactions with our Website

• Geolocation Data: general location information derived from IP address

• Commercial Information: such as inquiries about our services

• Inferences: information derived from browsing activity to improve services

We collect this information from:

• You directly

• Analytics providers

• Marketing and CRM platforms

How We Use Your Information

We use personal information for the following purposes:

• To operate and improve the Website

• To respond to inquiries and provide customer service

• To deliver marketing communications (where permitted)

• To analyze usage and enhance user experience

• To comply with legal obligations

We do not use sensitive personal information for purposes beyond those permitted under California law.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

How We Share Information

We do not sell personal information for monetary value. However, we may share information with third parties for business purposes, including analytics and advertising, which may be considered “sharing” under California law.

We may share information with:

• Service providers (e.g., Applied Epic, Olark, Spotify, Squarespace, etc.)

• Marketing and analytics partners (e.g., Google Analytics, Mailchimp, Pipedrive, etc.)

• Vendors supporting business operations

These parties are contractually obligated to use information only for authorized purposes.

Some of the cookies and tracking technologies used on our Website may involve sharing information with third-party analytics and advertising partners. Under California law, this may be considered “sharing” for cross-context behavioral advertising. You have the right to opt out of such sharing through our cookie consent banner or by contacting us.

Your Privacy Choices

You may manage your privacy preferences in the following ways:

• Adjusting your cookie preferences through our Website’s cookie banner

• Opting out of marketing emails using the “update your preferences” or “unsubscribe from this list” link or replying with “unsubscribe” to an individual’s email

• Submitting a request under your California privacy rights

Analytics and Tracking Technologies

Google Analytics and Squarespace Analytics

We use Google Analytics and Squarespace Analytics to understand how visitors interact with our Website. These services collect information such as:

• Pages visited

• Time spent on pages

• Referring websites

• Device and browser details

Google may use collected data to contextualize and personalize advertisements within its network.

We use this information to improve Website performance and user experience. We do not intentionally combine this data with personally identifiable information except where necessary to provide services.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies provided by Squarespace and third-party services (such as Google Analytics) to operate and improve our Website.

Cookies are small data files stored on your device that help us understand how visitors interact with our Website and enable certain features.

Types of Cookies We Use

• Necessary Cookies
  These cookies are essential for the Website to function properly and cannot be disabled.

• Analytics and Performance Cookies
  These cookies help us understand how visitors interact with our Website by collecting information such as pages visited, time spent on the Website, and traffic sources.

• Marketing and Advertising Cookies
  These cookies may be used to deliver relevant advertising and measure the effectiveness of marketing campaigns, which may involve sharing under California law.

Cookie Consent

When you first visit our Website, you will be presented with a cookie banner that allows you to:

• Accept all cookies

• Decline non-essential cookies

• Manage your cookie preferences

Your preferences will be honored in accordance with applicable laws. You may update your cookie preferences at any time by revisiting the cookie banner or adjusting your browser settings.

Managing Cookies

In addition to the cookie banner, most web browsers allow you to:

• View cookies stored on your device

• Delete cookies

• Block cookies from specific websites

Please note that disabling certain cookies may affect the functionality of the Website.

Do Not Track Signals

Some web browsers include a “Do Not Track” (DNT) feature. Because there is currently no consistent industry standard for responding to DNT signals, our Website does not respond to these signals. However, you can manage your cookie preferences through our cookie banner or your browser settings.

Marketing and CRM Platforms

We use:

• Mailchimp, Outlook, and Pipedrive for email communication and customer relationship management

• Spotify to distribute podcast content

• Youtube to distribute video content

These services may collect and process information to support communications, marketing, and customer engagement.

Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

California Consumer Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”):

Right to Know

You have the right to request disclosure of:

• Categories of personal information collected

• Sources of the information

• Business or commercial purposes for collection or sharing

• Categories of third parties with whom information is shared

• Specific pieces of personal information collected

Right to Delete

You may request that we delete personal information we have collected, subject to legal exceptions, including where information is necessary to:

• Complete transactions

• Detect security incidents

• Comply with legal obligations

Right to Correct

You may request correction of inaccurate personal information we maintain about you.

Right to Opt-Out of Sale/Sharing

We do not sell personal information for monetary compensation. However, we may share information for analytics or advertising purposes. You may request to opt out of such sharing.

Right to Limit Use and Disclosure of Sensitive Personal Information

We only use sensitive personal information, if collected, as necessary to provide services and do not use it for purposes that require additional limitation rights under California law.

Right to Non-Discrimination

You will not receive discriminatory treatment for exercising your privacy rights.