Katie Lane, LWP Claims Solutions
“I wanted to shoot you a message about Jim. He is my contact on one of my most challenging cases and he has been wonderful to work with. He is a claims advocate that works with me and not against me. That is uncommon these days and is very refreshing. His knowledge of HR, employment law and workers' compensation is by far superior to any other claims advocate I am presently working with or have ever worked with in the past.”
Jeff Restine, Fuller Electric
“Kim Vasquez, along with the rest of the Rancho Mesa team, have been so amazing to work with over the years I don’t know what we would do without them. The attention to detail and quick turnaround times are essential to our success in the fast paced world of electrical contracting and construction. The family style environment that has been created makes it so comfortable to navigate the complex insurance world. Thank you Rancho Mesa!”
Bree McNamara, McNamara Pump & Electric
“We have been doing business with Jeremy and his team at Rancho Mesa for years, he’s made our company feel at ease with the ever-changing insurance needs for our construction company. The staff we’ve had an opportunity to work with has always had prompt communication and are easy to work with. As a small Mom & Pop Construction Company we know we’re getting competitive pricing to help keep our cost down but maximize our coverage annually and couldn’t be happier with any other insurance company. We appreciate the daily hard work of the Rancho Mesa team does for us and their contribution to helping our business thrive.”
Barbara Taylor, Accounting Manager, Remodel Works Bath & Kitchen
“Jim has been a great resource for our remodeling company! His vast experience coupled with his ability to explain the complex world of worker's compensation has been extremely helpful. The nuances of insurance can be brain numbing, but Jim does a great job staying focused on the issue at hand and offering his advice. Jim even attended our Project Manager meeting to discuss our safety culture and to field questions. This was greatly successful as Jim can speak from a lot of experience and has many examples to give. We love working with Jim and highly recommend his service.”
Dan Durkin, VP Finance, Rancho West Landscape, Inc.
“Jim has been a great resource for me. He is very good at explaining the process in standard English and not all the abbreviations the adjusters use. I wish we started working with your team sooner. Just good to know we made the right choice this year. Thanks for all your help.”
Deedre Robles, Chief Financial Officer, Center For Community Solutions
“CCS has partnered with Rancho Mesa and Sam Brown since 2011. Sam has been an incredible support to CCS, as we navigate the complexities of risk management and the insurance world. He ensures we have the most up-to-date information to make informed decisions concerning insurance coverage, while also taking the time to understand the needs and compliance requirements related to our nonprofit organization.
He and the entire team are patient and professional with the numerous questions and requests we regularly have for them. We are extremely grateful to have such an amazing team ensuring we have the best possible coverage. Thank you Sam Brown, Claudia Garczewski, and the entire Rancho Mesa team for your outstanding service!”
Lane Avery, The Ocean Institute
"Sam Brown has been a valued insurance partner for the Ocean Institute for several years. We have complex land and maritime operations, requiring extensive industry knowledge and mastery of details. Sam has supported us by providing timely and thoughtful responses as well as alternative approaches. It is a pleasure to work with Sam and the team and Rancho Mesa."
Jodie Saunderson, Orange County Rescue Mission
“Sam Brown has been a wonderful business partner for the Orange County Rescue Mission. I know I can count on Sam to answer my questions and assist me in navigating even the most complex work injury cases. I highly recommend Sam Brown and the team at Rancho Mesa.”
Pebbles Dumon, CFO, Community Catalysts of CA
“Community Catalysts of California has partnered with Sam Brown/Rancho Mesa Insurance Services for our Workers Compensation policy since July 2013. In the five plus years of this partnership, we have maintained a long-term relationship with one insurance carrier and Sam continues to actively manage our account resulting in steady or reduced premiums. We appreciate that Sam’s commitment to Community Catalysts of California has not wavered over the years.”
Jill Jimenez, Minegar Contracting, Inc.
"Vicki Painter at Rancho Mesa is amazing! I always feel confident telling our clients that they will have a certificate shortly because it's a fact. Vicki produces certificates accurately and efficiently. It's an item that I can check off my list once I email the request to her because I know it's going to get done and it's going to get done correctly!"
Julie Romero, AMC
"What I loved about my experience is Jim didn’t just tell me what needed to be done and then hang up, he instead stayed on the phone with me while we found a medical center for the employee. He let me know what forms I needed to fill out, helped me find them and instructed me on who they would need to go to. He took me through the process step by step, even instructed me on the importance of the employers interview, telling me what questions to ask and how detailed they needed to be. I truly felt like I had a partner! He also took the time to tell me what will need to be done in the next few steps and assured me that if I had any questions, he was there for me. I loved the customer service."
Mark Draper, Chief Financial Officer, Apex Mechanical Systems, Inc.
”Your team addressed a number of my 'special cases', handling them with the utmost care and in the process directly taking them off my plate to solve and freeing up my time to focus on other crucial areas of the business, outstanding."
Andrew Moreno, President, Able Heating & Air Conditioning
“We work in an industry where insurance procurement can be a challenge and having a partnership like Rancho Mesa and Kevin Howard really helps. We have seen our experience mod rate drop on a very rapid decline. With our type of work if your XMOD gets over 1.00 you can lose a job so it’s important. We lean on Rancho Mesa quite a bit. Risk management is not what we do. We build things so we love leaning on their expertise."
Jeanne Reinholz, Associate Mechanical Contractors
"AMC has partnered with Rancho Mesa Insurance for over 11 years and it’s through our one on one relationship, their dedication to integrity and service as well as an outstanding risk management approach that AMC has been able to focus and excel in the construction industry. We trust our insurance business to Rancho Mesa!"
Theresa Brennan, Urban Habitat
"Switching insurance companies can seem daunting – after all, in the end it’s always a numbers game. But switching to Rancho Mesa was by far the best and easiest decision I have ever made. There is not one question or concern that Rancho Mesa can’t answer or solve. Insurance is one of those things you don’t need until you do; and Yvonne and Drew have been there every step of the way, to ensure that my employees, assets, clients and company stay protected and covered. Thanks Yvonne and Drew for being more than just my insurance company, but for being part of the Urban Habitat family.”
Developing Solutions • Building Trust • Protecting Clients – ONE RELATIONSHIP AT A TIME.™
