John Darlington, Director of Commercial Construction, Stellar Solar
“I wanted to reach out to you and tell you how much we appreciate your team… and, for me, Christina [Haake] in particular. We always send her contracts, requirements, etc. and she is SO on top of her game. She jumps through hoops I don’t think is fair most times… never complains and does a spectacular job!“
Barbara Taylor, Accounting Manager, Remodel Works Bath & Kitchen
“Jim has been a great resource for our remodeling company! His vast experience coupled with his ability to explain the complex world of worker's compensation has been extremely helpful. The nuances of insurance can be brain numbing, but Jim does a great job staying focused on the issue at hand and offering his advice. Jim even attended our Project Manager meeting to discuss our safety culture and to field questions. This was greatly successful as Jim can speak from a lot of experience and has many examples to give. We love working with Jim and highly recommend his service.”
Dan Durkin, VP Finance, Rancho West Landscape, Inc.
“Jim has been a great resource for me. He is very good at explaining the process in standard English and not all the abbreviations the adjusters use. I wish we started working with your team sooner. Just good to know we made the right choice this year. Thanks for all your help.”
Deedre Robles, Chief Financial Officer, Center For Community Solutions
“CCS has partnered with Rancho Mesa and Sam Brown since 2011. Sam has been an incredible support to CCS, as we navigate the complexities of risk management and the insurance world. He ensures we have the most up-to-date information to make informed decisions concerning insurance coverage, while also taking the time to understand the needs and compliance requirements related to our nonprofit organization.
He and the entire team are patient and professional with the numerous questions and requests we regularly have for them. We are extremely grateful to have such an amazing team ensuring we have the best possible coverage. Thank you Sam Brown, Claudia Garczewski, and the entire Rancho Mesa team for your outstanding service!”
Lane Avery, The Ocean Institute
"Sam Brown has been a valued insurance partner for the Ocean Institute for several years. We have complex land and maritime operations, requiring extensive industry knowledge and mastery of details. Sam has supported us by providing timely and thoughtful responses as well as alternative approaches. It is a pleasure to work with Sam and the team and Rancho Mesa."
Jodie Saunderson, Orange County Rescue Mission
“Sam Brown has been a wonderful business partner for the Orange County Rescue Mission. I know I can count on Sam to answer my questions and assist me in navigating even the most complex work injury cases. I highly recommend Sam Brown and the team at Rancho Mesa.”
Pebbles Dumon, CFO, Community Catalysts of CA
“Community Catalysts of California has partnered with Sam Brown/Rancho Mesa Insurance Services for our Workers Compensation policy since July 2013. In the five plus years of this partnership, we have maintained a long-term relationship with one insurance carrier and Sam continues to actively manage our account resulting in steady or reduced premiums. We appreciate that Sam’s commitment to Community Catalysts of California has not wavered over the years.”
Julie Romero, AMC
"What I loved about my experience is Jim didn’t just tell me what needed to be done and then hang up, he instead stayed on the phone with me while we found a medical center for the employee. He let me know what forms I needed to fill out, helped me find them and instructed me on who they would need to go to. He took me through the process step by step, even instructed me on the importance of the employers interview, telling me what questions to ask and how detailed they needed to be. I truly felt like I had a partner! He also took the time to tell me what will need to be done in the next few steps and assured me that if I had any questions, he was there for me. I loved the customer service."
Mark Draper, Chief Financial Officer, Apex Mechanical Systems, Inc.
”Your team addressed a number of my 'special cases', handling them with the utmost care and in the process directly taking them off my plate to solve and freeing up my time to focus on other crucial areas of the business, outstanding."
Andrew Moreno, President, Able Heating & Air Conditioning
“We work in an industry where insurance procurement can be a challenge and having a partnership like Rancho Mesa and Kevin Howard really helps. We have seen our experience mod rate drop on a very rapid decline. With our type of work if your XMOD gets over 1.00 you can lose a job so it’s important. We lean on Rancho Mesa quite a bit. Risk management is not what we do. We build things so we love leaning on their expertise."
Jeanne Reinholz, Associate Mechanical Contractors
"AMC has partnered with Rancho Mesa Insurance for over 11 years and it’s through our one on one relationship, their dedication to integrity and service as well as an outstanding risk management approach that AMC has been able to focus and excel in the construction industry. We trust our insurance business to Rancho Mesa!"
Theresa Brennan, Urban Habitat
"Switching insurance companies can seem daunting – after all, in the end it’s always a numbers game. But switching to Rancho Mesa was by far the best and easiest decision I have ever made. There is not one question or concern that Rancho Mesa can’t answer or solve. Insurance is one of those things you don’t need until you do; and Yvonne and Drew have been there every step of the way, to ensure that my employees, assets, clients and company stay protected and covered. Thanks Yvonne and Drew for being more than just my insurance company, but for being part of the Urban Habitat family.”
Rick Kail, Controller, Ickler Electric
"I would like to give a big thank you for all Vicki Painter does for us every day. There are some days she has gotten 6 or more requests for certificates of insurance for new projects in rapid order, all of which were “rush”. She always completes each COI in a timely manner and even uploads and forwards the rush certificates directly to the General Contractor’s, so we start without delay."
Mike Austin, CFO, Friendship Shelter, Inc.
"Friendship Shelter is fortunate in the worker safety arena - we don’t get injured very often. When something does happen, though, it’s a little bit of a scramble. In mid-2017 our maintenance manager was cut on the job operating a circular saw. I got the call and the question – where do I go? “Circular saw”creates a serious mental picture. I called Sam Brown at Rancho Mesa who responded in moments with the Kaiser On-the-Job location nearest our employee and treatment was rendered soon thereafter. In the end, there was no loss of limb or even lost time, but Rancho Mesa treated it like it was a major incident. That’s the kind of treatment we get no matter what the issue and why we love Rancho Mesa."
Melissa Rogers, Lunstrum Windows & Doors
"Christina Haake, at Rancho Mesa, has been an extremely helpful business partner when navigating through the wide array of insurance requirements needed on all our different projects. She has always been super responsive, very professional, and tremendously personable. I enjoy working with her and never hesitate to call if I have any questions regarding our insurance."
Sean Geary, Geary Floors
"Geary Floors Inc has been in business since 1990 and before Rancho Mesa we had a different brokerage for each type of insurance. We at first used Rancho Mesa Insurance for Workers Compensation Insurance. Now, they do our Workers Compensation, Liability, Auto, Health, and Bonding. My broker Kevin has even become one of my best friends. I look forward to our lunch meetings where he informs me of all that is new in the insurance world. I would recommend them to anyone."
Kelly Terrell, Huntington Hardware
"It feels like Kevin and Christina are in the next building with how fast they respond, and how diligent they are with getting us answers. We don’t have many insurance claims and that is attributed to the ongoing efforts of Kevin and Rancho Mesa keeping us in the know about changes in our industry. One of One is a perfect way to describe RM. There is no one else like them around.”
Steve Hollingsworth, Director of Enterprise Risk Management, Hawthorne Machinery, Co.
"Matt Gaynor and his team at Rancho Mesa Insurance Services has been our “Go-To” business partner for many years now and has never failed to deliver surety solutions to the various and sometimes complex bond requirements that have come our way. Whether we require support in the U.S. or internationally, Matt and his team at Rancho Mesa gets our Bonds to us in an extremely timely and highly personal manner!"
Developing Solutions • Building Trust • Protecting Clients – ONE RELATIONSHIP AT A TIME.™
