Workplace Etiquette Guidelines for New Employees and Those New to the Workforce
Author, Jadyn Brandt, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.
Starting a new job brings opportunities to learn and grow, but it also can be challenging for new employees to navigate if they are unprepared. Understanding proper office etiquette is key to finding success in the workplace. Office etiquette can include behaviors, communication styles, and social norms that can help maintain a respectful and efficient work environment.
Every workplace is different. So, to help new employees and those just beginning their careers, here are some essential office etiquette tips every employee should know:
1. Professionalism & Attitude
Be punctual. Arrive on time for work, meetings, and deadlines.
Take ownership. Follow through on tasks and meet commitments.
Be adaptable. Welcome feedback and stay open to learning new things.
2. Communication Etiquette
Use professional language and avoid slang. Be polite, clear, and concise in emails, chats, and meetings.
Write effective emails. Include a subject line, greeting, and signature; proofread before sending.
Be meeting-ready. Come prepared, avoid multitasking, and respect others’ time.
Listen actively. Pay attention, don’t interrupt, and show understanding.
3. Respect & Collaboration
Respect boundaries. Be mindful of personal space, noise levels, and others’ time to focus on their work.
Work as a team. Offer help, share credit, and communicate openly.
Handle conflict professionally. Address concerns calmly and privately.
4. Technology & Digital Conduct
Follow company IT policies. Use devices and software responsibly and as directed.
Keep it professional online. Maintain appropriate email signatures and chat messages.
Limit distractions. Avoid excessive personal phone or social media use during work hours.
Protect confidentiality. Do not share client or company information without permission.
5. Workplace Behavior & Environment
Keep areas clean. Tidy up after yourself in shared spaces like the kitchen and restrooms.
Be considerate of noise. Use headphones and maintain a respectful volume during conversations.
Dress appropriately. Follow the company dress code and represent the company well.
Use breaks wisely. Take appropriate breaks and be mindful of your schedule.
6. Office Culture & Participation
Engage with the team. Attend meetings, trainings, and events.
Understand the organization’s structure. Follow proper channels when communicating or escalating issues.
Ask questions. Learning is encouraged and don’t hesitate to seek guidance.
Don’t be the story. Represent the company professionally whether in person, by phone, or online.
Be present. Turn your camera on and participate actively in virtual meetings.
Stay accessible. Keep calendars and chat statuses updated.
In addition to this list, a Professional Etiquette online course is available through Rancho Mesa’s RM365 HRAdvantage™ Portal, and is a great resource for new employees or can be used to remind current employees of company expectations.
Practicing proper office etiquette is about more than just following the rules, it is a way to show respect and consideration for others. When employees communicate effectively and respectfully, behave professionally in person and online, and collaborate with coworkers, they help create a workplace where everyone can thrive. No matter where you are in your career, staying mindful of these guidelines can lead to a more productive and enjoyable work environment for you and your entire team.