Supplement Electronic Visit Verification Data with SafetyOne™

Author, Jadyn Brandt, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

Federal law mandates Medicaid-funded personal care services and home health service companies use the Electronic Visit Verification (EVV) system to ensure patients actually received the care they need. However, companies providing these service may want to collect additional information above and beyond the minimum that is required.

The 21st Century Cures Act requires caregivers to digitally clock in and out of a home visit and collect and verify six pieces of information from each visit. The information can be collected via GPs-enabled mobile applications, interactive voice response or telephonic systems, or in-home devices. Then, the data must be submitted to the state’s designated EVV system.

In California, employers can use CalEVV or an alternate EVV system. Each state manages EVV differently, so be sure to check your state’s requirements to ensure compliance.

The employee conducting the visit is required to document the following data:

• Type of service performed

• Who is receiving the service

• Date of the service

• Location of the service

• The individual providing the service

• The time the service begins and ends

Use SafetyOne™ to Supplement EVV Data

Rancho Mesa’s SafetyOne Platform allows clients to easily collect supplemental data about in-home visits.

Using custom mobile forms, Rancho Mesa clients create patient-specific QR codes that are placed at a patients’ residence, room, or bedside. Caregivers scan the patient-specific QR code using a mobile device to record supplemental information like cognitive condition, diet, incidents, mobility, mood, vital signs, or any other data that is needed.

Using these QR codes, employers can verify that the caregiver is awake throughout the shift automatic date and time-stamped reports.

Built-in user security ensures only authorized users have access to patient data on the platform once data is submitted.

Any caregiver can scan the patient-specific QR code and complete the check-in data without being a platform user, eliminating the need to manage a flexible workforce. 

Contact your client technology team to learn more about using the mobile forms in SafetyOne to document supplemental patient visit data.