Managing performance is really about managing the good and the bad, and documenting both. With good feedback, it’s easier to deliver, but you still need to be specific. Bad feedback is harder, but you need to work past the discomfort and get the employee to embrace the improvements that are needed. We’ll help you on both fronts!

You'll Learn:

• How and when to initiate disciplinary action
• Best practices to create solid documentation
• Guidance on how to develop a proper disciplinary policy