Healthcare Insurance Carriers Respond to COVID-19 Threat

Author, Alyssa Burley, Media Communications and Client Services Manager, Rancho Mesa Insurance Services, Inc.

Image of doctor holding COVID-19 test.

As Rancho Mesa continues building resources for our clients and their employees across all sectors, we have compiled a list of healthcare insurance providers and their enhanced benefits designed to respond to the COVID-19 virus. Listed below is information related to COVID-19 testing when ordered by a physician.

Health insurers are responding to the Coronavirus threat by offering members no-cost screening and diagnostic testing.

Carrier Enhanced Benefits1
Aetna Screening/diagnostic testing provided at no cost.
$0 copay telemedicine (for next 90 days2).
Members diagnosed with COVID-19 will receive a care package with over-the-counter medications and cleaning supplies.
CVS Health will help Aetna members that may be experiencing anxiety related to COVID-19 by:
• opening Crisis Response Lines
• providing plan sponsors with a Resources for Living toolkit
• expanding 24/7 access to the Aetna Nurse Medical Line
Anthem Blue Cross Screening/diagnostic testing provided at no cost.
Blue Shield of California Screening/diagnostic testing provided at no cost.
Health Net Screening/diagnostic testing provided at no cost.
Kaiser Permanente Screening/diagnostic testing provided at no cost.
MediExcel Health Plan Screening/diagnostic testing provided at no cost.
Oscar Health Screening/diagnostic testing provided at no cost.
Continuing to offer $0 telemedicine through Doctor on Call for most members.
Sharp Health Plan Screening/diagnostic testing will be covered under the member's standard plan benefits.
Sutter Health Plan Screening/diagnostic testing provided at no cost.
United Healthcare Screening/diagnostic testing provided at no cost.
Free Emotional-Support Help Line available for members suffering from fear or stress due to COVID-19, open 24/7.
Western Health Advantage Screening/diagnostic testing provided at no cost.

1 Screening/diagnostic testing when ordered by the physician.
2 Aetna’s website states a 90-day window as of March 2020, but the page is posted without a start/end date. Check with Aetna before receiving services

View full table here.

For additional resources and telemedicine information for each carrier, download the full PDF document.